​Safeguarding Business Outcomes, Focusing on People & Contracts – The TULIP Way!
At TULIP, we recognize that traditional risk management frameworks often under-evaluate two critical elements of organizational resilience: people risks and contract risks. While these risks can intersect in complex ways, they can also manifest independently, each requiring distinct mitigation strategies. Our innovative service model bridges this gap by delivering operational excellence through a sophisticated, risk assessment approach that can address both convergent and divergent risk scenarios for people and contract risks.
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DIFFERENTIATED VALUE:
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What sets TULIP apart is our 360-degree risk lens that can be applied to either integrate or separately assess people and contract risks. All our services include legal-auxiliary components as a proactive cost-avoidance measure, providing an additional layer of protection often absent in conventional risk management strategies. This comprehensive approach helps identify and mitigate risks that might otherwise go unnoticed in traditional frameworks.
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People risks encompass the potential challenges arising from workforce dynamics, including talent retention, skills gaps, leadership succession, cultural alignment, and human performance variability. These risks can silently erode organizational effectiveness if not carefully managed and strategically addressed.
Similarly, contract risks extend beyond simple legal compliance, involving nuanced considerations such as vendor relationships, negotiation vulnerabilities, unclear performance expectations, and potential misalignments in strategic partnerships. According to recent and reliable research, approximately 70% to 80% of businesses are governed by contracts. Therefore, continuos risk scanning of an organization's contracts portfolio can prevent costly disputes and create more collaborative, mutually beneficial business interactions.
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At TULIP, our mission is revolutionize risk management by placing human capital and contractual intelligence at the center of organizational strategy, transforming risk from a defensive posture into a strategic catalyst for sustainability, innovation, and long-term growth. By focusing on both contract and people risks - elements often underemphasized in traditional frameworks - we build genuine organizational resilience by creating more robust and adaptable risk management strategies that stand the test of time. We call this The TULIP Way!
ABOUT TULIP
We Offer Value-Driven Services
TULIP Advisory Professionals LLC offers business to business professional services with niche service offerings in Business Intelligence Risk Analytics focused on people and contracts. We approach analytics & reporting using a proprietary and innovative methodology intended to Transform Unmitigated Liabilities Into Performance (TULIP)-driven, actionable and measurable outcomes. We then work collaboratively with organizations and their leadership to ideate and iterate best and likely scenarios as a prioritization planning exercise for targeting investments related to identified risk exposure (Seed). After aligning and designing data-driven solutions (Fertilize), our process concludes with ensuring adequate resourcing (Plant) and change management (Blossom) are built-in with the necessary bolts to embed and sustain new ways of working, measure outcomes, document and track progress and celebrate the successes (Bloom).
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The TULIP suite of service offerings include:
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Exploratory Risk Assessments
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Workforce Experience Risk Assessment
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Contract Form & Substance Risk Assessment
Targeted Risk Analyses
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Fairness & Impartiality Analysis
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Worker Engagement Impact Analysis
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M&A People & Cultural Integration Due Diligence Analysis
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Performance Management Audit
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Grievance Management Audit
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HR Compliance Audit
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Pay Compliance Analysis
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Employment Policy Analysis
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Change Management Audit
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Contract-specific Risk Analysis
Trainings
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HR Compliance
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Leadership Development
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Worker Fairness & Impartiality
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Contract Management & Compliance
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Workplace Investigations
TULIP conducts workplace investigations with a strategic grievance management approach and utilizing an impartial and fair process to identify witnesses, gather facts, conduct a rationally based analysis and establish sound findings in a well-documented format for clearly defined actions to directly address complaints and concerns.
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Commercial Contracting & Contract Management
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Integrative Negotiations and Contract Reviews to ensure contractual terms and conditions are aligned to achievable service delivery commitments or other intended business outcomes including review, analysis and markup with a risk assessment to consummate fair and balanced contracting.
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Ink My Deal Program for Small Businesses (less than 15 employees)
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TULIP Tech Advisory Services
TULIP offers add-on tech support services to provide guidance and best practices for mitigating compliance risks with workforce data during the implementation of HRM/IS, Time & Attendance and Payroll systems. We focus our analysis on employment-related data such HR and pay data to ensure completeness, accuracy, and consistency for data preparation and data validation as a matter of quality assurance prior to the data migration phase in the deployment of new or updated technology systems. TULIP’s workforce data compliance audit services integrate seamlessly with third-party services. Our goal is to safeguard business outcomes through our compliance-driven approach in the overall delivery of system implementations. The TULIP Tech Advisory Services are as follows:
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Workforce Data Preparation Support: In conjunction with TULIP’s Pay Audit and FLSA Classification Job Analysis services, TULIP offers Data Preparation Support services as a proactive approach to mitigating risks during the data migration phase. We will work with data owners to review the quality of HR and pay data and correct data errors before business problems are triggered with new system implementations or upgrades. Our TULIP Advisors will act as a go-between among a variety of stakeholders including business leadership, employees, project managers, functional analysts, business analysts and other technical and business team members. Once all the relevant data is analyzed, we’ll communicate findings and recommendations to leadership and align on the process for updating any changes as part of the data migration strategy.
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HRIS and Payroll Tech Dual Maintenance Support: TULIP also offers supplemental support to client teams requiring additional resources for managing implementation timelines and budgets. We will work with your project managers and teams to track all updates and changes required for deployment of the new system and we will ensure that those changes are synced across the existing (legacy) and new systems. As part of the access management and maintenance processes, TULIP teams will adhere to strict data protection protocols and procedures as defined by client requirements.
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We believe commercial and operational excellence is realized when organizations prioritize people as human capital and enhance their workplace experiences to optimize the way they operate. At TULIP, we also view contract risks, as more than mere legal formalities - they are strategic instruments that can either fortify or fracture an organization's operational ecosystem. Thus, all of our service offerings start with a data-driven baseline - as such we may analyze the people recruited and hired; contractual commitments required to do business; engagement of key stakeholders necessary to execute on those commitments; processes implemented to manage the business; experiences created in the workplace; policies developed to govern business operations; and, performance outcomes achieved based on measurable objectives. Because doing business starts and ends with people, TULIP’s service offerings ensure that commercial and operational excellence starts and ends with people, an organization’s greatest assets.
THE TULIP VALUE PROPOSITION
What differentiates TULIP ADVISORY PROFESSIONALS are the built-in, strategic assets we create for your risk management framework to safeguard business outcomes: strategic foresight; workforce productivity; business agility; resilience-focused analytics; adaptive problem-solving; and, overall enhanced stakeholder experiences.
Potential for Increased Productivity
The following outcomes were observed when comparing companies in the top quartile to those in the bottom quartile for employee engagement and performance management: 10% higher customer metrics, 17% higher productivity, 20% higher sales and 21% higher profitability.
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Source: Harter, J. Gallup Blog: Dismal Employee Engagement is a sign of global mismanagement, www.gallup.com
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According to a 2021 study by World Commerce & Contracting in collaboration with Deloitte, "70% of friction points occur before contract signature, but 70% of time and cost occur during contract performance".
Potential for Enhanced Revenue
The International Association for Contract and Commercial Management (IACCM) suggests that poor contract management can lead to value leakage of 9.2% of total revenue.
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Diverse management teams tend to achieve 19% higher revenue.
Source: ​​How Diverse Leadership Teams Boost Innovation (bcg.com)
Potential for Improved Performance
71% of contracts are not effectively monitored or managed according to the terms and conditions.
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Source: EY article: Knox John, Fortescue-Webb, Alex, Bruch, Nicholas, author and contributors, (12-May 2021), The General Counsel Imperative: How does contracting complexity hide clear profitability?​
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​Ethnic and cultural diversity improves business performance by more than 35% compared to less diverse business organizations.
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Source: Simeonidou, S. (24-January 2022), DEI Trends that can boost performance in 2022, Financial Management.
DATA-DRIVEN SERVICE OFFERINGS
Messaging & Methods Matter
At TULIP, our data-driven analysis is captured in a customized data reporting format. Therefore, we don’t reuse templates to tell your organization’s unique data story. Instead, we build a report that focuses on your greatest pain points while highlighting your greatest strengths. The way the story unfolds is determined by your specific business objectives. That’s a data story that cannot be standardized - so at TULIP, every data report we deliver is customized.
OUR FOUNDER
With over 25 years of combined legal and business professional experience, Shamanda R. Joseph, Esq. has garnered invaluable leadership skills by serving as a trusted advisor to C-suite, corporate and public sector leadership clients in multiple industries. Commonly known as Mandi, she has a keen ability to balance business objectives with legal, regulatory and policy risks all while implementing strategic initiatives to meet or exceed organizational goals. Mandi’s overall strategic approach focuses on assessing, analyzing and balancing strategies to safeguard revenue and enhance profitability with built-in controls to effectively manage risks and clearly measure success. With the proprietary TULIP DEI P.R.O. Methodology and an innovative enterprise risk management tool, Mandi has created an approach to risk analytics & reporting that will transform risk management, particularly for de-risking DEI, from vague and anecdotal to data-led and valid. More specifically, TULIP's integration of DEI into commercial operations processes is a profit-enhancement strategy that puts an organization's greatest assets at the forefront of running a business organization. TULIP's overarching objective is to unlock new levers for driving long-term growth and sustainability through disciplined and differentiated risk management practices. With this comprehensive approach to driving commercial operations excellence, TULIP's mission is to manage risks, lead with a quality mindset to deliver products and services, enhance productivity and ultimately and positively impact the bottom-line in doing business.
Mandi's formal education includes a Bachelor of Business Administration (B.B.A.) from Emory University (Goizueta Business School) in Atlanta, GA and a Juris Doctor from Samford University’s Cumberland School of Law in Birmingham, AL. She also completed post-baccalaureate coursework in African-American Studies at Clark Atlanta University in Atlanta, GA. Her personal interests include reading, traveling, volunteering, and advocating children’s, educational and social justice causes. Mandi's primary personal interest, however, is spending quality time with her teenage son who is an avid all-sports enthusiast, video gamer, and an awesome artist. Her son is credited as the "brainchild" behind the company's creative name, TULIP, which he came up with at the age of 10 years old. Mandi envisions TULIP as her son's legacy. In the meantime, she seeks to grow TULIP to a top-performing business that exceeds client expectations by delivering value with outcome-driven services.
MANAGING THE CHANGE AND CULTURAL SHIFT TO ACHIEVE COMMERCIAL OPERATIONS EXCELLENCE
“Change is hard because people overestimate the value of what they have and underestimate the value of what they may gain by giving that up.” James Belasco and Ralph Stayer
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“Culture isn’t an unmeasurable thing. It’s all about performance. It’s all about productivity. At the end of the day, I believe it drastically affects your performance!” Ann Rhoades, Co-founder of JetBlue, former Chief People Officer of Southwest Airlines and Promus Hotel