ERP and SaaS implementations changed processes, systems, and workflows. AI can go further, altering how cognitive work is performed, how decisions are made, and where judgment and accountability reside. That does not make established change-management practices irrelevant. It makes them insufficient on their own. For example, to manage AI change, awareness is only a starting point, and adoption is not the finish line. Organizations must prepare for questions conventional soft

The recent U.S. government shutdown didn't just disrupt operations - it exposed critical vulnerabilities in how we manage emerging...